Our advisers face the difficult task of telling people their income may be about to drop

Acting Chief Executive, Alistair Cromwell said: Citizens Advice knows just how important the £20 a week uplift to Universal Credit has been for so many families. Since the start of the pandemic, we’ve given advice to more than 350,000 people nationally about the benefit — but now our advisers face the task of warning claimants

Our advisers face the difficult task of telling people their income may be about to drop Read More »

Keep the Lifeline

Press Release. Keep the Lifeline Citizens Advice Charnwood urges government against “devastating” Universal Credit cut Local charity says 49% of people seeking its advice on benefits have never needed its support before Number of people claiming Universal Credit has risen 131%since the pandemic began A local charity has warned of the “devastating impact” of a

Keep the Lifeline Read More »

In a year dominated by the coronavirus pandemic, we were still there to help people find a way forward

For our previous 80 years as a service, the main way people have come to us for one-to-one advice has been in person. But, with 2020 and our 81st year came the pandemic. We went from working together and supporting people face-to-face to working remotely — almost overnight. Our national services, 272 local Citizens Advice

In a year dominated by the coronavirus pandemic, we were still there to help people find a way forward Read More »

Housing

Citizens Advice latest research shows half a million private renters in the UK are behind on their rent, with protections against eviction due to expire this weekend we’ve called on the government to act and our report has featured across the national press. Government under pressure to keep eviction ban BBC Online, 06/01/2021, Brian Wheeler

Housing Read More »

Update on services

For immediate release Citizens Advice Charnwood announces an update to its services In September we reopened for face to face appointments but due to further government guidance to work from home, we have now returned to telephone only advice. We can be contacted on our Local Advice Line 01509 649605 – Mon and Thurs 9.30-3.00,

Update on services Read More »

Press release from Citizens Advice – help for renters worried about eviction

17 September 2020 The ban on evictions comes to an end this weekend, and new figures from Citizens Advice suggest that concern is building amongst renters about the possibility of losing their home. The number of people seeking help from Citizens Advice about issues to do with private rented properties increased by 43% between summer

Press release from Citizens Advice – help for renters worried about eviction Read More »

Over 1,000 tenants have had to seek help from Citizens Advice nationally for unlawful eviction in the last 3 months

The number of people coming to Citizens Advice for help due to illegal eviction between March and June more than doubled in comparison to the same period last year — despite the eviction ban. We welcomed the extension of the ban in early June, but simply extending the pause on repossessions is clearly a sticking

Over 1,000 tenants have had to seek help from Citizens Advice nationally for unlawful eviction in the last 3 months Read More »

A third of people in the East Midlands targeted by a scammer since lockdown began

One in 3 people[39%] intheEast Midlands have been the target of a scam since lockdown came into effect across the country, finds Citizens Advice Over half ofpeople[58%]are worried someone they know will fall foul of a con. And the large majority of people [91%]reported they felt wary of coronavirus scams. Citizens Advice Charnwood is encouraging

A third of people in the East Midlands targeted by a scammer since lockdown began Read More »

We are a small, local charity with limited resources, staffed mainly by volunteers. Our phone line is extremely busy. If you can't get through it means we are helping someone else. Please try again during our opening hours. Whilst we would like to help everyone this is not always possible. We are doing our best.