In a year dominated by the coronavirus pandemic, we were still there to help people find a way forward

For our previous 80 years as a service, the main way people have come to us for one-to-one advice has been in person. But, with 2020 and our 81st year came the pandemic. We went from working together and supporting people face-to-face to working remotely — almost overnight. Our national services, 272 local Citizens Advice

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Housing

Citizens Advice latest research shows half a million private renters in the UK are behind on their rent, with protections against eviction due to expire this weekend we’ve called on the government to act and our report has featured across the national press. Government under pressure to keep eviction ban BBC Online, 06/01/2021, Brian Wheeler

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Update on services

For immediate release Citizens Advice Charnwood announces an update to its services In September we reopened for face to face appointments but due to further government guidance to work from home, we have now returned to telephone only advice. We can be contacted on our Local Advice Line 01509 649605 – Mon and Thurs 9.30-3.00,

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Press release from Citizens Advice – help for renters worried about eviction

17 September 2020 The ban on evictions comes to an end this weekend, and new figures from Citizens Advice suggest that concern is building amongst renters about the possibility of losing their home. The number of people seeking help from Citizens Advice about issues to do with private rented properties increased by 43% between summer

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Future changes to your local Citizens Advice service

For immediate release Citizens Advice Charnwood announces future changes to its services Citizens Advice Charnwood has been running an emergency phone advice line only since the Covid-19 lockdown. From 7 September it is hoped they will also be able to offer a limited number of face-to-face appointments in both their Loughborough and Shepshed offices. Appointments

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Over 1,000 tenants have had to seek help from Citizens Advice nationally for unlawful eviction in the last 3 months

The number of people coming to Citizens Advice for help due to illegal eviction between March and June more than doubled in comparison to the same period last year — despite the eviction ban. We welcomed the extension of the ban in early June, but simply extending the pause on repossessions is clearly a sticking

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Citizens Advice helping one person every two minutes with a redundancy issue

Recent ONS employment figures indicate that the number of workers on UK payrolls fell by more than 600,000 in March and April, and there are fears that job losses will accelerate as the government’s job furlough scheme starts to wind down in August. Citizens Advice is already seeing a worrying increase in the number of

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A third of people in the East Midlands targeted by a scammer since lockdown began

One in 3 people[39%] intheEast Midlands have been the target of a scam since lockdown came into effect across the country, finds Citizens Advice Over half ofpeople[58%]are worried someone they know will fall foul of a con. And the large majority of people [91%]reported they felt wary of coronavirus scams. Citizens Advice Charnwood is encouraging

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Local Citizens Advice continues to give advice during lockdown

PRESS RELEASE For immediate release Citizens Advice Charnwood has helped 220 people since the Coronavirus lockdown began. It quickly mobilised its staff and volunteers to give one-to-one advice over the phone after the lockdown began on 23 March. The number to ring is – 01509 649605 and information about the current situation can be found

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We are a small, local charity with limited resources, staffed mainly by volunteers. Our phone line is extremely busy. If you can't get through it means we are helping someone else. Please try again during our opening hours. Whilst we would like to help everyone this is not always possible. We are doing our best.