Roxanne Hawkins

Citizens Advice Charnwood is concerned that people with a long term physical or mental health condition or disability may be particularly at risk as fuel and food costs continue to soar. It is important that they access the help available but may be unaware of the benefits to which they are entitled or struggle to

Citizens Advice Charnwood say that at a time when millions of people are struggling with the rising cost of living it’s important they get the support they’re entitled to. Many benefits and discounts aren’t granted automatically. Depending on what you’re eligible for you’ll need to apply. For instance, up to an estimated 850,000 eligible households

Many people have had their holidays cancelled or disrupted so far this year. Citizens Advice Charnwood suggest ways to avoid disappointment and also provide some information about possible reasons for claiming compensation. Before booking: Holidays can be expensive, so it’s always a good idea to shop around to get the best deal and watch out

You might qualify for a cheaper phone or broadband package if you are you struggling to pay your mobile phone or broadband bill says Citizens Advice Charnwood. If you have a low income and are receiving government benefits such as Universal Credit, speak to your provider as soon as possible to see how they might

What to do if you can’t afford to pay your bills “Feel so fed up! Been treading water financially anyway trying to make ends meet and it has been really hard. I genuinely have no clue how I can afford all these price rises”. Holly (young working mother of 3). It is important to do

Many people will now be facing a cost-of-living crisis as they’re hit by increased energy costs and rising inflation. Citizens Advice Charnwood knows how stressful it is to be worrying about affording bills and essentials and how important it is to get help as soon as possible. Managing energy is complicated and people are not

“I keep seeing on the news that my bills could be going up soon. It’s making me really worried, especially as I spent more on Christmas than I should have done. How can I get my spending habits back on track in 2022?” A lot of people will be asking themselves this question right now

Energy prices have risen and suppliers are going out of business. Citizens Advice Charnwood offers tips on what you should do and how to save on your energy bills. What happens if your energy supplier goes bust? Don’t panic, you won’t be cut off. Take a meter reading straight away and a photo of your

The contract we have with Department for Work and Pensions (DWP) for Post Office card account will cease in November 2022. For HMRC customers there will be no further tax credits or child benefit payments made into Post Office card account after 30 November 2021. DWP and HMRC are writing to POca customers to inform

It is a good idea to start thinking about ways to reduce your energy bills now advise Citizens Advice Charnwood. Rising energy bills could lead to a perfect storm of debt for families.15 million households will see a rise in their energy bills this October after record-high gas costs led Ofgem to increase the price